Privacy Policy

This Privacy Policy explains how Desert HVAC Pros (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, request services, or communicate with us.

Information We Collect

We may collect personal information such as your name, email address, phone number, and service details when you:

• Submit a form
• Request a service or estimate
• Schedule an appointment
• Communicate with us by phone, email, or text

How We Use Your Information

We use collected information to:

• Provide and manage HVAC services
• Schedule and confirm appointments
• Send service-related communications
• Improve our website and customer experience
• Respond to customer inquiries

Text Messaging & Mobile Information

If you provide your mobile phone number and opt in, we may send you text messages related to appointments, service updates, customer support, or promotional messages (if you have explicitly consented).

        No mobile information will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
        
        Mobile information may only be shared with trusted service providers who assist us in delivering services (such as messaging platforms or customer support systems). These providers are contractually obligated to protect your information and may not use it for any other purpose.

Message Consent & Opt-Out

Message frequency varies. Message and data rates may apply. Consent to receive text messages is not a condition of purchase. You may opt out at any time by replying STOP. For help, reply HELP.

Cookies

Our website may use cookies to enhance user experience. You may choose to set your browser to refuse cookies or alert you when cookies are being sent.

Third-Party Services

We may use third-party tools or platforms to operate our website and communications. These providers are given access only to information necessary to perform their services and are prohibited from using it for any other purpose.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Your Acceptance

By using this website or our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our site.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Desert HVAC Pros
Phone: 928-706-1157
Email: [email protected]

Last updated: January 2026